KPI Dashboard
Mosaiq’s Key Performance Indicator (KPI) dashboard offers a customisable historical overview of your transit network’s performance. Track key metrics like data quality, punctuality, reliability, first/last stops, timing points, and performance over time.
Quickly identify top and underperforming operators or services to drive continuous improvements.
The dashboard always defaults to having the Punctuality tab open.
Mosaiq Insights shows your network’s performance data over time, by operators and/or by services.
To start drilling down:
Click on the filter hub to select a date range (1)
Click on either the filter hub or operators/services button to select which operator/s and service/s to include (2), and toggle how you want to view the data you’ve selected on the dashboard – either by operators or services (3).
It is possible to view the performance of a subset of services for an operator. For example, if you remove all school services from an operator, Mosaiq will display the performance for that operator excluding school services run by that operator.
Select Save filter to keep these settings for later (4).
Performance data divided by KPI tabs
Depending on the date range and operator selected, you’re looking at an overview of the historical performance of your network, broken down first by your Key Performance Indicators (KPIs).
The KPI dashboard uses colour to indicate success or failure to pass the displayed KPIs and gives a high-level view of what the primary causes of failure could be, by issue and by operator/service.
The dashboard always defaults to having the Punctuality tab open. To see your data for the Reliability KPI, click the Reliability tab at the top.
The KPI tab charts and the calendar
The chart section of the KPI tabs is designed to give you an overview of what the potential causes of failure could be, by issue and by operator, based on the date/operator range selected.
On first opening the Mosaiq Insights app, the date range is preset to show the last 30 days for which we have the most recent data (1)
The KPI tabs below the date range and operator pickers always default to showing the Punctuality tab (2)
The KPI tabs
The KPI results for all selected operators are divided into two tabs – Punctuality (1) and Reliability (2).
Click a KPI tab (1 or 2) and the data charts related to that KPI will be displayed (3).
EXAMPLE #1
For the date/operator range selected, the Punctuality KPI is failing to meet the success rate needed to pass this KPI, as indicated by the red line to the top of the tab and the **cross** icon next to the KPI type.
In order to pass this KPI, we know that punctuality rates need to be 95% or higher, whereas the date/operator range selected has a rate of 94.2%
EXAMPLE #2
For the date/operator range selected, the Punctuality KPI is exceeding the success rate needed to pass this KPI, as indicated by the green line to the top of the tab and the **tick** icon next to the KPI type.
In order to pass this KPI, we know punctuality rates need to be 95% or higher, and the date/operator range selected has a rate of 97.3%. Great score!