What is early, on-time and late (EOL)?

EOL is how we define, or categorise, On time performance (OTP).

To confirm what the current settings are for your KPI calculations, or to request a change please contact support.

Early - by count and percentage

The number of times the closest matching bus heartbeat was detected early* at this stop, out of the total number of matched instances. 

*Early = The default configuration is 60 seconds or more ahead of schedule.

Average early time

Average time a matching bus heartbeat was detected early at this stop.

On time - by count and percentage

The number of times the closest matching bus heartbeat was detected at this stop between 60 seconds ahead of and 5min 59 seconds behind schedule, out of the total number of matched instances.

First stop count

The number of times the closest matching bus heartbeat was detected at this stop as the first stop on its trip, out of the total number of scheduled instances.

Last stop count

The number of times the closest matching bus heartbeat was detected at this stop as the last stop on its trip, out of the total number of scheduled instances. 

Timing points count

The number of times this stop was counted as a timing point for a bus passing it, out of the total number of scheduled instances. 

Late - by count and percentage

The number of times the closest matching bus heartbeat was detected late* at this stop out of the total number of matched instances.

* Late = The default configuration is 5 mins 59 seconds or more behind schedule.

Average late time

Average time a bus was late at this stop.

Not detected - by count and percentage

The vehicle was not “seen” at the stop or timing point

Data in the Punctuality On time performance chart before 4th September 2023 will be missing or look unusual as the chart first started gathering data on 4th of September 2023