Product feature general availability dates

This table captures all the different dates certain features within Mosaiq Insignts may have data discrepancies

Feature	Date - General availability	Notes
On time performance chart	4th September 2023	On time performance will show “no data” prior to this date
Reliability KPI	2nd March 2024	We excluded the timing points that belong to complete cancel trip/s when calculating the Reliability KPI. What this means is that users will notice an increase of their Reliability depending if they had completed cancel trips for that particular time period.
1st stop calculation	25th of March 2024	The algorithm for calculating the first stop for a journey is slightly different which results in a slight up tick in punctuality
Dwell time - last stop	14 October 2024	Dwell time for the last stop is always NULL before this date it would either be 0 or time value. Total dwell time for a trip no longer includes the last dwell time stop value in the total(as it will always be NULL) Dwell time for any stop prior to this with one heartbeat was calculated as “0” but now will be calculated as NULL. If it is 0 or NULL we will display these values as “---”
Journeys Page	28th April 2024	The hover state for an individual journey will not return any values for the Actual, Departure time and Arrival time The First stop OTP and Last stop OTP will not show the minutes and seconds The Export function on Journeys will also not return any values for the following columns prior to 28th April 2024: journey_start_actual_time journey_end_actual_time journey_arrival_time journey_departure_time
Improved Stop Matching	12th December 2024	Improved algorithm for matching stops for tenants. This has a flow on effect on an improvement to punctuality and reliability KPI’s.
Reliability KPI Failure indicators now exclude completely cancelled trips	21st March 2025	Users will notice an increase of their reliability depending if they had completely cancelled trips for that particular time period.
Running times - Segments	10th March 2025	Prior to this date the Running times - Segments chart will not display any data
Running times - Total journey	10th March 2025	Prior to this date the Running times - Total journey will not display any data