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Setting up the first admin user

The first user of each new Mosaiq Insights customer is created by Snapper, or one of our channel partners. This section details the steps to take before you can start setting up your team.

  • Check your email for a message from containing a temporary password (1).

  • Click “sign in” - the Mosaiq Insights sign-in web page will open in your web browser. Check the cookies message at the bottom of the page and choose to accept or reject this. For more information, please see the “Cookies and privacy policy” section (2).

  • Enter the email address from your Mosaiq welcome email, plus the supplied temporary password and click “sign in” (3).

  • You must create a new secure password before you can proceed. Enter and confirm a new password of at least 1 uppercase character, 1 lowercase character, 1 number and a minimum of 8 characters in total. Click “save new password”.

Your account is now set up and you’re signed in.

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