User management functions for all Mosaiq products are found within Mosaiq Live and available to users with “Superuser”, “Admin” or “Operator Admin” role types.
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If you’re not already in Mosaiq Live, click Mosaiq Live in the left navigation bar. (1)
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Click Users to the top left of the navigation bar. (2)
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All users will be displayed by default, to find a specific user this list can be filtered by using the “search” field. (3)
“Search” works globally across all fields within the Users table, eg Name, Role, Status, etc
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All roles allows you to filter users by role (4)
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All Operators allows you to filter by operators access (5)
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Add user allows you to inviite new users to use the Mosaiq platform (6)
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Resend invite will only be available if the status of the user = “Invite sent” (7)
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Edit user allows editing of the name, role and customer fields* (8)
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Delete user removes the access of users from the Mosaiq platform (9)
*The operators field for user roles is uneditable, for any changes the user will need to be deleted & recreated.