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User Management

User management functions for all Mosaiq products are found within Mosaiq Live and available to users with “Superuser”, “Admin” or “Operator Admin” role types.

  • If you’re not already in Mosaiq Live, click Mosaiq Live to the left navigation bar. (1)

  • Click users to the top left of the navigation bar. (2)

  • All users will be displayed by default, to find a specific user this list can be filtered by using the “search” field. (3)

“Search” works globally across all fields within the Users table, eg Name, Role, Status, etc

  • All roles allows you to filter users by role (4)

  • All Operators allows you to filter by operators access (5)

  • Add user allows you to inviite new users to use the Mosaiq platform (6)

  • Resend invite will only be available if the status of the user = “Invite sent” (7)

  • Edit user allows editing of the name, role and customer fields* (8)

  • Delete user removes the access of users from the Mosaiq platform (9)

*The operators field for user roles is uneditable, for any changes the user will need to be deleted & recreated.

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