KPI performance chart

The punctuality KPI performance chart shows the top five highest and top five lowest performing operators and services in terms of punctuality.

The KPI performance chart defaults to highlighting the five highest (1) performing operators for the date/operator range selected. To view the five lowest (2) performing operator for the date/operator range selected, click “lowest” to the right of the box. The “Show all” button will take you to Operators.

EXAMPLE #1

The Eastbrook Bus Company is the fifth highest performing operator for the date/operator range selected, with 95.7% of journeys meeting the Punctuality KPI pass status (3). It is just making the overall pass rate of 95% for the Punctuality KPI.