Services
Services provides a list of all the services within your network.
To see a list view of your Services, click Services in the left navigation (1).
Use the calendar to see a specific date range. It operates in the same way as the calendar on the KPI Dashboard and Operators list (1).
Use the operators filter if you want to select an individual operator’s services to view, or to compare multiple operators’ services for the selected date range (2).
Click on a column header to filter the services data range from descending to ascending or vice versa by service, operator, punctuality, reliability or journeys matched metrics (3). The early, on time, late and not detected button will order data accordingly and works in the same way as the On time performance chart for the First and Last stop (4).
The Running times - Total journey chart provides a summary of the performance of the total journey duration for completed journeys of the selected Service. The shorter, as expected, longer and incomplete buttons will order data accordingly. Incomplete journeys are those where the first and/or last stop of a journey has not been detected. Shorter and longer running times refer to deviations in the time it takes for a vehicle to complete its journey along a route compared to the scheduled, or expected, time (5).
The Running times - Segments chart provides the average performance across all segments within the selected Service. The shorter, as expected, longer and no data button will order data accordingly. Shorter and longer running times refer to deviations in the time it takes for a vehicle to complete a segment, compare to the scheduled time. If a vehicle is not detected at the first and/or last stop for a segment the data is considered missing and is given the label, no data (6).
The Journeys category captures the number of completed journeys, journeys scheduled, the matched count, matched percentage, cancelled, part cancelled and no data columns. Completed journeys are those where both the first and last stop have been observed (7).
No data is calculated by scheduled - matched count - cancelled = no data
Your results will be shown in the table – you can specify how many rows you want to view per page, or you can use the tabs to the right to skip through the data page by page (8).
Services – filtered by operators
Scroll through the list of operators and select whichever operators you wish to view or compare. Here we’ve selected two operators (1).
Each selected operator’s services are shown in alphabetical order. Click on the column headers to sort the data as you wish – sorting arrows will appear to indicate which column the data is sorted by and in which direction (2).
To unselect individual operators, you can either untick them from the dropdown list, or click the clear filters button (3).
Services – filtered by operators and services
As we have two operators selected, the services filter will only display services for the selected operators (1).
Scroll through the list of services and select whichever you wish to view or compare. Here we’ve selected two services (2).
Each selected service is shown in alphabetical order. Click on the column headers to sort the data as you wish – sorting arrows will appear to indicate which column the data is sorted by and in which direction (3).
To unselect individual services, you can either untick them from the dropdown list, or click the clear filters button (4).
If no operators are selected then all services for the date range will be displayed in alphabetical order.
EXAMPLE #1
Selecting a service to view
Select a service for which you want to see more detail (1).
We’re picking service 14 Little Northpool - Oxley Junction, run by Oxley Bus Company. We can see it’s one of the busiest services on the network, with 7,890 scheduled journeys in Sep 2024, as well as being one of the best performing services, ranking fourth by Punctuality KPI at 96.9%.
Click anywhere on this data row to open the Service Details view.
Go to the Service Details page.